Level 2 Water Restrictions – Sydney

Sydney's new Level 2 water restrictions are now in place. Why?

More than 85% of Greater Sydney’s water supply relies on rain. This means that our water is in short supply during prolonged droughts. The Bureau of Meteorology has predicted a hot summer, with no forecast for significant rain, so Level 2 water restrictions now apply.

Water restrictions limit how and when we use drinking water outdoors and help reduce demand when we’re not getting enough rain.

Water restrictions apply to everyone in Sydney, the Blue Mountains and the Illawarra. This includes both residents and businesses. If we all do our bit and save a little, it will make a big difference across Greater Sydney.


All of our Sustainable irrigation solutions comply with the new Level 2 Water Restrictions. If you have an existing irrigation system and you're not sure if it complies with the new restrictions, contact us, we are very happy to provide you with expert advice!

If you would like a NEW Smart irrigation system installed, we can design a solution for you, install it & provide maintenance services. A complete Smart solution.

Read About Our Sustainable Approach


Fines for not following the restrictions?

Fines of $220 apply to individuals and $550 for businesses

Exemption Permit

We have been granted Sydney Water Exemptions under Level 2 Water Restrictions.

Permit Number 732921

How Does It Affect You?

Lawns & Gardens

You can water lawns, gardens and sports fields before 10 am and after 4 pm using the following methods:
You can use a large watering can or bucket (you can water for any amount of time as long as it's early in the morning or late in the afternoon)
You can use large drip irrigation systems for a maximum of 15 minutes a day per watering zone
You can use large 'smart' watering systems that include automated weather adjustment, a rain sensor or a soil moisture sensor for a maximum of 15 minutes a day per watering zone. These devices have special features that enable them to sense when your garden needs to be watered.
You can't use a standard sprinkler, soaker hose, weeping hose, mist sprayer or tap timer (that are attached to a hose) at any time
You can't water your garden with a hose, even if it has a trigger nozzle
You can't leave hoses and taps running unattended
You can't allow water to run off on to hard surfaces, such as paths or roadways
You can't put the sprinklers on for children to play under.

What’s Excluded?

Recycled water (supplied in some parts of Sydney through purple pipes)
Greywater (water from sinks, showers, washing machines etc)
Rainwater (as long as the tank/dam isn't topped up from, or switched to, the drinking water supply)
Bore water
River water (you need to have a licence)

Any Exemptions?

If you're a non-residential customer and you use water outdoors, you may be able to apply for an exemption.

If you're a residential customer and have special circumstances eg. establishing a new lawn, you may be able to apply for an exemption.

Contact Sydney Water for more information or contact us for expert advice.